milyun Terms & Conditions

1 Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below unless context requires otherwise:

• "milyun," "the Platform," "we," "us," or "our" refers to milyun and the online gaming services operated under the domain milyun.cam.
• "User," "you," or "your" refers to any individual who accesses, browses, registers on, or otherwise uses the milyun platform in any capacity.
• "Account" means the personal account created by a registered User on the milyun platform, through which the User accesses gaming services and manages their wallet.
• "Wallet" refers to the PHP-denominated account balance held by milyun on behalf of the User, reflecting deposits, winnings, bonuses, and withdrawals.
• "Games" refers collectively to all gaming products available on the milyun platform, including but not limited to slots, live casino tables, bingo, crash games, and Diamond Tycoon.
• "Bonus Funds" means any promotional credits, free spins credits, cashback amounts, or other non-cash incentives credited to a User's account under a promotion.
• "KYC" or "Know Your Customer" refers to the identity verification process milyun uses to confirm a User's identity, age, and eligibility in compliance with applicable regulations.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the primary regulatory body for gaming activities in the Philippines.
• "Prohibited Conduct" has the meaning given in Section 8 of these Terms.
• "PHP" or "₱" refers to Philippine Pesos, the currency in which all transactions and balances on milyun are denominated.

2 Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you and milyun. By accessing the milyun platform at milyun.cam, creating an account, logging in, depositing funds, or participating in any game or promotion, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them.

Your acceptance is also confirmation that you have read and agree to milyun's Privacy Policy, which is incorporated into these Terms by reference and available at milyun.cam/privacy-policy. You further confirm that you have read and understood milyun's Responsible Gaming policy, available at milyun.cam/responsible-gaming.

If you are accessing milyun on behalf of a third party or as an agent for another person, you represent and warrant that you have the authority to bind that person to these Terms. By proceeding, both you and that person are bound by these Terms.

3 Eligibility & Age Restriction

To be eligible to register and use the milyun platform, you must meet all of the following criteria at all times:

• You are at least 21 years of age as of the date of account registration;
• You are a natural person (not a corporation, partnership, or other legal entity acting in its own name);
• You are legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction of residence;
• You are not a resident of or located in a jurisdiction where online gambling is prohibited by local law;
• You are acting on your own behalf and not as an agent, trustee, or nominee for any third party;
• You have not previously been self-excluded from milyun or had an account permanently suspended for a violation of these Terms;
• You are not an employee, contractor, director, or officer of milyun, nor an immediate family member of such a person.

milyun reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe requested will result in account suspension and withholding of pending withdrawals until verification is completed. milyun may, in its sole discretion, void any winnings derived from gameplay conducted prior to age verification being completed where there is reasonable cause to suspect the eligibility requirements were not met.

4 Account Registration & Security

Each individual may hold only one milyun account. The creation of multiple accounts by the same individual, whether under the same or different identities, is strictly prohibited and constitutes a material breach of these Terms. milyun reserves the right to close all associated accounts and forfeit all balances therein if duplicate accounts are detected.

When registering for a milyun account, you agree to:

• Provide accurate, complete, and current information including your legal name, date of birth, Philippine mobile number, and valid email address;
• Promptly update your account information if any details change after registration;
• Maintain the confidentiality of your login credentials, including your password and any two-factor authentication codes;
• Accept full responsibility for all activities that occur under your account;
• Notify milyun immediately at [email protected] if you suspect any unauthorized access to your account.

milyun will not be liable for any losses arising from your failure to maintain the security of your account credentials. You are solely responsible for all transactions made using your account login, whether or not authorized by you, unless you have reported the unauthorized access to milyun promptly and in accordance with milyun's security procedures.

milyun completes identity verification (KYC) for all accounts as a condition of withdrawal processing. KYC documentation typically includes a valid government-issued Philippine ID (e.g., SSS ID, PhilHealth, Postal ID, Driver's License, or Passport), proof of address, and, where required, source of funds documentation. Accounts that fail KYC will have withdrawal access suspended until verification is completed to milyun's satisfaction.

5 Deposits & Withdrawals

All transactions on milyun are conducted in Philippine Pesos (PHP). milyun accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, subject to minimum and maximum transaction limits that are published in the platform's banking section and may be updated from time to time.

Deposits: All deposits are subject to the following conditions:

• Deposits are for the purpose of funding gameplay on the milyun platform only;
• milyun reserves the right to refuse or reverse any deposit that appears fraudulent, duplicated, or in violation of these Terms;
• Deposit limits may be applied at account level based on responsible gaming settings configured by the User or by milyun in compliance with regulatory requirements;
• milyun does not charge deposit processing fees, though your payment provider may impose their own transaction charges.

Withdrawals: The following conditions apply to all withdrawal requests:

• Withdrawals may only be made to a payment method registered in the User's own name — third-party withdrawals are strictly prohibited;
• Standard withdrawal requests are processed within 24 hours of submission, subject to KYC verification being complete;
• VIP-tier members (Gold and above) receive priority processing with same-day turnaround;
• Bonus Funds cannot be withdrawn directly; only winnings derived from wagering Bonus Funds in accordance with the applicable wagering requirement are eligible for withdrawal;
• milyun reserves the right to request additional documentation before processing any withdrawal it deems to require enhanced due diligence.

6 Bonuses & Promotions

milyun offers various promotional bonuses, cashback programs, free spins, and VIP rewards to eligible members. Each promotion is governed by its own specific terms, which are published at the time the promotion is offered and form part of these Terms when a User opts into that promotion.

The following general conditions apply to all milyun bonuses and promotions:

• Bonuses may only be claimed by eligible accounts meeting the conditions specified in the individual promotion terms;
• Wagering requirements must be met before any winnings derived from Bonus Funds may be withdrawn;
• Unless otherwise stated, wagering requirements apply to the bonus amount and must be fulfilled within 30 days of the bonus being credited, after which any remaining bonus and associated winnings will expire;
• milyun reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice posted on the platform;
• Abuse of promotions, including but not limited to using multiple accounts to claim the same bonus or systematic exploitation of bonus mechanics, constitutes Prohibited Conduct and will result in account suspension and forfeiture of all bonuses and associated winnings.

The milyun VIP cashback program operates on a monthly calculation cycle. Cashback rates and tier thresholds are published in the VIP section of the platform and may be adjusted with 30 days' notice to affected members. Cashback is credited to the member's wallet as real-money funds with no wagering requirement, unless otherwise specified in the VIP program terms for a particular tier.

7 Game Rules & Fairness

All games available on the milyun platform are provided by certified third-party software providers. Each game operates according to its own published rules and paytable, which are accessible within the game interface. It is the User's responsibility to read and understand the applicable game rules before wagering.

All casino games on milyun use certified random number generators (RNGs) or, in the case of live casino tables, physical game equipment operated by human dealers and monitored by independent control systems. RNG certification is maintained by the game provider and subject to periodic third-party audit. The theoretical return-to-player (RTP) percentages for each game are calculated over millions of rounds and do not represent any individual session outcome.

In the event of a technical malfunction, disconnection, or game error during an active game round, the outcome of that round may be void at milyun's discretion. Where a game round cannot be reconstructed from server logs, affected bets will be refunded to the User's wallet. No bets are guaranteed to be processed where a technical fault prevents proper recording of the wager.

milyun reserves the right to void any bet or game outcome where there is evidence of system manipulation, exploitation of software errors, collusion, or any other form of cheating. Winnings derived from such activity are not payable and will be forfeited in their entirety.

8 Prohibited Conduct

The following conduct is strictly prohibited on the milyun platform. Engaging in any Prohibited Conduct may result in immediate account suspension, permanent termination, forfeiture of all balances and bonuses, and referral to law enforcement authorities where applicable:

• Creating or operating more than one milyun account per individual;
• Using false, misleading, or third-party identity information during registration or KYC;
• Using the platform if you are under 21 years of age;
• Depositing funds derived from illegal activity, including money laundering;
• Using automated software, bots, artificial intelligence, or scripts to interact with the platform in a way that circumvents normal gameplay;
• Exploiting software bugs, errors, or technical vulnerabilities for financial gain without reporting them to milyun;
• Colluding with other players or milyun staff to gain an unfair advantage;
• Charging back or disputing legitimate transactions processed in accordance with these Terms;
• Harassing, threatening, or abusing milyun staff or other platform users;
• Attempting to circumvent any security, verification, or responsible gaming control implemented by milyun;
• Reproducing, distributing, or commercially exploiting milyun's intellectual property without express written authorization.

9 Responsible Gaming

milyun is committed to providing a safe and responsible gaming environment for all Filipino members. The platform makes available a suite of player protection tools accessible from the account dashboard at all times, including: deposit limits (daily, weekly, monthly), session loss limits, cooling-off periods, and self-exclusion.

Self-exclusion requests take effect immediately across all game categories and remain in place for the period selected by the User. During any active self-exclusion period, the User will not receive promotional communications from milyun. Re-activation of an account following a self-exclusion period requires an affirmative confirmation from the User and is not automatic.

milyun reserves the right to impose responsible gaming controls on any account where usage patterns suggest problem gambling behavior, including mandatory limits or temporary suspension, without requiring prior consent from the User. Any limit that restricts a User's activity (i.e., lowers a deposit limit) takes effect immediately upon request. Any limit that increases a User's activity is subject to a mandatory 24-hour cooling-off period before activation.

10 Account Suspension & Termination

milyun reserves the right to suspend or permanently terminate any User account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, suspicious transaction patterns, or where required by applicable law or regulatory directive.

Where an account is suspended pending investigation, the User's wallet balance will be held but not forfeited unless the investigation concludes with a finding of Prohibited Conduct. milyun will endeavor to complete account investigations within 30 calendar days of suspension, though this timeline may be extended where law enforcement involvement or third-party KYC verification is required.

Users may voluntarily close their milyun account at any time by contacting the support team. Any real-money balance remaining in the account at the time of voluntary closure will be refunded to the User's verified payment method, subject to KYC verification being complete. Bonus Funds that have not met the applicable wagering requirement will not be refunded upon account closure.

11 Intellectual Property

All content on the milyun platform, including but not limited to the milyun name, logo, website design, text, graphics, software, game interfaces, promotional materials, and the selection and arrangement thereof, is the property of milyun or its licensed providers and is protected by applicable intellectual property laws.

milyun grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the milyun platform solely for personal, non-commercial gaming entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any milyun content without express prior written consent.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, milyun shall not be liable to any User for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of the platform, including but not limited to loss of data, loss of profits, loss of opportunity, or any losses arising from gaming outcomes.

milyun's aggregate liability to any User for any direct damages arising under or in connection with these Terms shall not exceed the total amount deposited by that User in the 30 days immediately preceding the event giving rise to the claim.

milyun does not warrant that the platform will be available without interruption, error-free, or free of malicious code. The platform is provided on an "as is" and "as available" basis. milyun will use commercially reasonable efforts to maintain platform availability but cannot guarantee uninterrupted service, particularly where outages are caused by third-party infrastructure, telecommunications providers, payment processors, or force majeure events.

13 Privacy & Data Protection

milyun collects, processes, and stores personal data from its Users in accordance with its Privacy Policy, available at milyun.cam/privacy-policy, and in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations.

By creating an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, anti-money laundering compliance, customer support, and the delivery of gaming services and promotional communications (where opted in).

14 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions.

Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to milyun's internal dispute resolution process by contacting the support team. milyun will endeavor to resolve all disputes within 14 calendar days of receipt of a formal complaint. If a dispute cannot be resolved through this process, the parties agree that the dispute shall be referred to the competent courts of the Republic of the Philippines, with venue in Metro Manila.

You agree that any claim arising under these Terms must be brought within one (1) year of the event giving rise to the claim. Claims brought after this period are time-barred.

15 Amendments to These Terms

milyun reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they substantially affect User rights or obligations — milyun will provide at least 14 days' advance notice by posting a notice on the platform and, where practicable, sending an email to registered Users.

Your continued use of the milyun platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and may request account closure in accordance with Section 10. The most current version of these Terms is always available at milyun.cam/terms-conditions.

16 Contact Information

For any questions regarding these Terms & Conditions, account-related queries, responsible gaming assistance, or dispute submissions, please contact the milyun support team through the following channel:

• Customer Support Email: [email protected]
• Support Hours: 8:00 AM – 2:00 AM PHT, 7 days a week
• Platform: milyun.cam

milyun's support team consists of Filipino staff who respond in English. For disputes requiring formal escalation, please address your written complaint to the attention of the Compliance Department via the support email above, clearly marking the subject line as "Formal Complaint — [your account registered email]."